RETURN POLICY
WHAT IS THE AMARE SATISFACTION GUARANTEE?
Amare Global offers a 100% 90-day money-back satisfaction guarantee (less shipping charges) upon return of the product or product containers to all customer and Brand Partners. If, for any reason, a Customer or Brand Partner is dissatisfied with any Amare Global product, the purchaser may return the unused portion of the product in its original container and packaging (or the empty product container) to Amare Global within 90 days of purchase for a replacement, exchange, or a full refund of the purchase price (less shipping costs).
HOW MANY DAYS DO I HAVE TO RETURN?
All Customers and Brand Partners are provided a 90-day time frame from the date of purchase. Returns after this time frame will not be eligible for a refund.
WHAT IS NEEDED TO MAKE A RETURN?
- Obtain Return Merchandise Authorization (“RMA”) from Amare Global by contacting Customer Support. To start your return, complete and submit the Request Return Form (click here).
- Provide a copy of the invoice with the returned products or service. Such invoice must reference your Amare Global Partner Number, the order number, the RMA, and include the reason for the return.
- Return orders must be received within 14 business days of the date the RMA was issued.
WHERE DO I SHIP MY RETURN PRODUCTS?
- Returns should be shipped to the address provided by Amare Global Customer Support when you are issued the RMA.
- Products must be shipped back in the manufacturer’s box exactly as it was delivered. All shipping costs must be paid for by the Customer or Brand Partner.
我可以退回透過第三方網站或品牌夥伴其個人購買的庫存商品嗎？
愛瑪蕊僅接受直接從全球愛瑪蕊公司網站購買的商品的退貨。銷售個人庫存產品的 愛瑪蕊全球品牌夥伴有義務在購買後 90 天內滿足客戶提出的退款和退貨要求。
我可以退回套組的部分產品嗎?
作為產品套組的一部分購買的產品必須作為整套退回。
DO I NEED A RECEIPT FROM MY PURCHASE?
Yes. Please provide a copy of the invoice with the returned products or service.
IS MY MEMBERSHIP FEE REFUNDABLE?
Annual Membership fees are not refundable except as may be required by applicable law in certain jurisdictions. Please see the Policy Manual for exceptions applicable to your jurisdiction.
WHEN SHOULD I EXPECT MY REFUND?
Refunds may take up to 14 days from the date of receipt to process.
PRODUCT CREDITS & AMARE CREDITS
Product Credits and Amare Credits may not be exchanged or refunded for a cash value.
EXCEPTIONS AND SPECIAL INSTRUCTIONS
Please call Customer Support at 1-888-898-8551 or email support@amare.com for assistance or for questions regarding returns.