Shipping Policy

Where do we ship?

Orders can be shipped within the continental US, Alaska, and Hawaii, and to APO/FPO addresses (some restrictions may apply).

When will my order be delivered?

The order will ship the same day if processed Monday-Friday before 10:30 am PST. If the order is processed after 10:30 am PST, the order will ship the following business day (excluding weekends and holidays). Depending on the selected shipping method, your order is estimated to arrive on or before the end of day, on the last day.

Can I check the order status or track shipping?

Yes, your order’s invoice will be updated with a tracking number within 48 business hours of processing your order. You will receive a Shipping Confirmation email including your tracking number.

Click this link to log in and view your tracking information: Orders and Tracking

Can I change the shipping address on my order?

An order cannot be modified once it has been processed. Please contact Customer Experience for any additional shipping questions or concerns.

Which shippers are used to deliver my products?

Depending on the delivery location and shipping method, a shipper will be selected from USPS, UPS and FedEx.

How much do you charge for shipping?

We offer shipping rates starting at $11.99. Expedited shipping costs will vary depending on the delivery location and your selected shipping method. You can calculate your shipping costs at the checkout page prior to placing your order.

**Orders are processed Monday-Friday (excluding weekends and holidays). Orders placed after 10:30 am CET will be processed the following business day.