Shipping Policy

When will my order be delivered?

The order will ship same day if processed Monday-Friday before 10:30 am PT. If the order is processed after 10:30 am PT, the order will ship the following business day (excluding weekends and holidays). Depending on the selected shipping method, your order is estimated to arrive on or before the end of day on the last day.

Can I check the order status or track shipping?

Yes, a tracking number will be updated on your order’s invoice within 48 business hours of your order processing. You will receive a Shipping Confirmation email including your tracking number.

Click this link to login and view your tracking information: Orders and Tracking

Can I change the shipping address on my order?

An order cannot be modified once it has been processed. Please contact Customer Experience for any additional shipping questions or concerns.

What shippers are used to deliver my products?

A shipper will be selected based on the fastest delivery method to your location, ensuring your order arrives as quickly as possible.

Do you ship to P.O. Boxes?

Yes. We accept orders to P.O.Boxes.

How much do you charge for shipping?

We offer shipping rates starting at $11.99. Expedited shipping costs will vary depending on the delivery location and your selected shipping method. You can calculate your shipping costs at the checkout page prior to placing your order.

Shipping Method Options
Type	Estimated Arrival	Price
Ground	3-7 Business Days	Starts at CAD $16.95, depending on location
Expedited	2-3 Business Days	Varies on order and location
Expedited	Next Business Day	Varies on order and location

**Orders are processed Monday-Friday (excluding weekends and holidays). Orders placed after 10:30 PM PT begin processing the next business day.